mojili Privacy
Policy

1. Introduction

Welcome to the mojili Privacy Policy. mojili ("we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the mojili platform, including the website at mojili.one, the game lobby, account services, payment facilities, and all related services (collectively, the "Platform").

This Privacy Policy explains how mojili collects, uses, stores, shares, and protects your personal information when you register for a mojili account, access the Platform, or interact with our support team. It also explains the rights you have over your personal data and how to exercise them.

By registering for a mojili account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, please do not use the mojili Platform.

2. Personal Data We Collect

mojili collects the following categories of personal data from players:

2.1 Identity and Contact Data

• Full legal name as it appears on your government-issued ID
• Date of birth (used to verify the 21+ age requirement)
• Nationality and country of residence
• Email address and mobile phone number
• Residential address (barangay, city, province, postal code)

2.2 Identity Verification Data

• Copies of government-issued Philippine identification documents (e.g., PhilSys National ID, passport, driver's license, SSS/GSIS ID, Voter's ID)
• Proof of address documents (e.g., utility bills, bank statements)
• Selfie or facial image for liveness verification where required

2.3 Financial Data

• GCash or PayMaya mobile number linked to your payment account
• Bank account details (BPI, BDO, Metrobank, or other Philippine banks) where provided for withdrawal purposes
• Transaction history, including deposit amounts, withdrawal amounts, and timestamps

2.4 Gaming Activity Data

• Game session logs, including games played, wagers placed, and outcomes
• Bonus and promotion usage history
• Responsible gaming settings and self-exclusion records

2.5 Technical and Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Pages visited on the mojili Platform and time spent on each
• Referring website or source through which you accessed mojili

2.6 Communications Data

• Records of your communications with mojili's support team via live chat or email
• Feedback, complaints, and survey responses submitted to mojili

3. How We Collect Your Data

mojili collects personal data through the following means:

• Direct collection: Information you provide when registering for a mojili account, completing identity verification, making deposits or withdrawals, or contacting our support team.
• Automated collection: Technical and usage data collected automatically when you access the mojili Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data may be cross-referenced with third-party verification service providers and, where required by law, with government databases.
• Payment processors: Transaction data is received from GCash, PayMaya, and Philippine banking partners when you make deposits or request withdrawals.

4. How We Use Your Personal Data

mojili uses your personal data for the following purposes:

Purpose	Data Used
Account registration and management	Identity, contact, and verification data
Age and identity verification (21+ compliance)	Date of birth, ID documents, facial image
Processing deposits and withdrawals	Financial data, transaction history
Providing and improving gaming services	Gaming activity data, technical data
Anti-fraud and security monitoring	All categories, including IP and device data
Anti-money laundering (AML) compliance	Identity, financial, and transaction data
Responsible gaming monitoring	Gaming activity, self-exclusion records
Customer support	Identity, contact, and communications data
Marketing communications (with consent)	Contact data, gaming preferences
Legal and regulatory compliance	All categories as required by law

mojili will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by applicable law.

5. Legal Basis for Processing

mojili processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity: Processing required to fulfill our obligations under the mojili Terms and Conditions, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering (AML) requirements, age verification obligations, and regulatory reporting duties.
• Legitimate interests: Processing necessary for mojili's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, and informed consent, including for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing and Disclosure

mojili does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

6.1 Service Providers

mojili engages trusted third-party service providers to assist in operating the Platform, including identity verification providers, payment processors (GCash, PayMaya, Philippine banks ), customer support platforms, and analytics providers. These providers are contractually bound to process your data only on mojili's instructions and in accordance with applicable data protection laws.

6.2 Regulatory and Law Enforcement Authorities

mojili may disclose your personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), law enforcement agencies, or other government authorities where required by law, court order, or regulatory directive.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of mojili's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and any changes to this Privacy Policy that may result.

7. Data Retention

mojili retains your personal data for as long as your mojili account remains active and for a period thereafter as required by applicable law and regulation. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with AML and gaming regulatory requirements.
• Transaction and financial data is retained for a minimum of five (5) years from the date of each transaction.
• Gaming activity data is retained for a minimum of three (3) years from the date of each session.
• Communications data is retained for two (2) years from the date of the communication, unless a longer period is required for dispute resolution or legal proceedings.
• Marketing consent records are retained for as long as you remain subscribed and for one (1) year following opt-out, as evidence of consent management.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, mojili will securely delete or anonymize it.

8. Cookies and Tracking Technologies

mojili uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver relevant content. The following types of cookies are used:

• Essential cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Analytics cookies: Used to collect aggregated, anonymized data about how players use the mojili Platform, helping us identify areas for improvement.
• Preference cookies: Used to remember your settings and preferences, such as language and display options, to personalize your mojili experience.
• Marketing cookies: Used, with your consent, to deliver relevant promotional content about mojili games and offers. You may opt out of marketing cookies at any time.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the mojili Platform.

9. Data Security

mojili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the mojili Platform
• Encryption of sensitive data at rest, including identity documents and financial information
• Role-based access controls limiting employee access to personal data on a need-to-know basis
• Regular security audits, vulnerability assessments, and penetration testing
• Multi-factor authentication for mojili account access and internal systems
• Incident response procedures for detecting, reporting, and managing personal data breaches

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, mojili will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular No. 16-03.

10. Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by mojili:

• Right to be informed: You have the right to be informed about how mojili collects and processes your personal data, as set out in this Privacy Policy.
• Right of access: You may request a copy of the personal data mojili holds about you at any time.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data held by mojili.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to mojili's legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to mojili's overriding legal or regulatory obligations.
• Right to data portability: You may request that mojili provide your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: If you believe mojili has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

To exercise any of the above rights, please contact the mojili Data Protection Officer via the contact details in Section 14 of this Privacy Policy. mojili will respond to all verified requests within thirty (30) days.

11. Children's Privacy

The mojili Platform is strictly intended for persons aged 21 years and above. mojili does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the registration and KYC process to enforce this requirement.

If mojili becomes aware that personal data has been collected from a person under 21 years of age, the associated account will be immediately suspended, the data will be deleted, and any funds held in the account will be handled in accordance with applicable regulatory requirements.

If you are a parent or guardian and believe that your child has registered for a mojili account, please contact our support team immediately.

12. Third-Party Links

The mojili Platform may contain links to third-party websites or services for informational purposes. mojili is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

This Privacy Policy applies solely to personal data collected and processed by mojili through the mojili Platform.

13. Updates to This Privacy Policy

mojili reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via email or a prominent notice on the mojili Platform at least seven (7) days before the changes take effect, where practicable.

The date of the most recent revision is displayed at the top of this page. We recommend reviewing this Privacy Policy periodically. Your continued use of the mojili Platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or mojili's data practices, please contact our Data Protection Officer:

• Live Chat: Available 24/7 via the mojili Platform
• Email: [email protected]

Our team serves players across the Philippines — from Manila and Makati to Cebu, Davao, and Quezon City — and is committed to responding to all privacy-related inquiries promptly and transparently.

You may also contact the National Privacy Commission of the Philippines if you believe your data rights have not been upheld. The NPC can be reached through their official government channels.